8:15-9 a.m. – Registration
9-10:30 a.m. – Innovation Stew: A Recipe for Combining Skill Sets for Novel Pharmacy Services
ACPE Universal Activity #0112-0000-17-200-L04-P and #0112-0000-17-200-L04-T; 1.5 contact hours
Greg Wellman, R.Ph., Ph.D., professor of pharmacy administration, Ferris State University College of Pharmacy, Grand Rapids, Mich.
Pharmacist and Pharmacy Technician Learning Objectives: At the end of this presentation, participants should be able to identify the different skills that should be evaluated when selecting individuals to lead or participate in developing innovative pharmacy service; develop a plan to assemble complementary staff into a team to effectively develop and implement an innovative pharmacy service; and develop a strategy to assess the effectiveness of an innovative pharmacy service implementation.
10:30-10:45 a.m. – Break
10:45 a.m.-12:15 p.m. – To Market… To Market: Tips, Techniques and Strategies for Selling "You"
ACPE Universal Activity #0112-0000-17-201-L04-P and #0112-0000-17-201-L04-T; 1.5 contact hours
Carol Bugdalski-Stutrud, R.Ph., FAPhA, pharmacist, Healthcare Consultant, Commerce Twp., Mich.
Pharmacist and Pharmacy Technician Learning Objectives: At the end of this presentation, participants should be able to define the four distinct personality styles and identify with your own personality style; list key traits unique to each of the four distinct personality styles; and create personal and professional goals utilizing the SMART/SMARTER goal approach.
12:15-1 p.m. – Lunch
1-4 p.m. – Mentoring for Success: Increase Organizational Effectiveness and Get the Most Out of Your Team
ACPE Universal Activity #0112-0000-17-202-L04-P and #0112-0000-17-202-L04-T; 3.0 contact hours
Brenda Wagenknecht-Ivey, Ph.D., chief executive office, PRAXIS Consulting, Inc., Englewood, Colorado
Pharmacist and Pharmacy Technician Learning Objectives: At the end of this presentation, participants should be able to identify benefits of mentoring and coaching for both established leaders and young professionals; describe and strengthen the mentoring cycle; identify ways to enhance mentoring and coaching skills; identify strategies for improving mentoring relationships and enhancing organizational and team effectiveness.