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May the 4th Be With You: Building Your Pharmacist and Technician Alliance

Registration for this event is now CLOSED. Onsite registration will be available the day of the event.

May the 4th Be With You: Building Your Pharmacist and Technician Alliance


Join pharmacists and technicians of the Michigan Society of Community Pharmacists and Michigan Society of Pharmacy Technicians on May 4, 2019, at Grand Valley State University in Grand Rapids for a day of networking and continuing education programs focusing on developing and enhancing the pharmacist/technician partnership.

Topics include:

  • Supporting Pillars of Patient Care and Medication Therapy Management
  • Cultural Competence and Communication
  • Bringing Pharmacists and Technicians Together




A block of rooms have been reserved at the Courtyard by Marriott Downtown Grand Rapids for the evening of May 3 at a rate of $159 plus tax (normally $204 a night). You can reserve a room by going to the dedicated booking website at, or by calling the hotel directly at (877) 901-6632. If calling, be sure to mention Michigan Pharmacists Association to receive the special rate. A limited number of rooms are available. Reservations must be made by April 15. The hotel is located at 11 Monroe Avenue NW, Grand Rapids, MI 49503.





Registration rates are below.  Simply click on the blue "register" button on the right of the event web page. Alternatively, you can register by printing the registration form and mailing it to MPA at 408 Kalamazoo Plaza, Lansing, MI 48933, or faxing it to (517) 484-4893.



Registration Type

Before May 1

After May 1 and Onsite





Pharmacist Nonmember








Technician Nonmember















View the complete schedule of events here.



6:15 p.m.—The Prequel

Founders Brewing Company

Join fellow pharmacy professionals at 6:15 p.m. on Friday for socializing at one of Grand Rapids’ hottest breweries, Founders Brewing Co., located at 235 Grandville Ave., SW. A brewery tour will begin at 6:45 p.m. for $10 per person and includes beer samples. A valid ID is required. A minimum of 10 people are required for the tour to happen. Please select this option when registering so that we can track participation, but be prepared to pay at the beginning of the tour.



8:30-9 a.m.—Once Upon a Time in a Galaxy Far, Far Away

Registration and Continental Breakfast


9-11 a.m.—Episode One: A New Framework and MTM Services

Supporting Pillars of Patient Care and Medication Therapy Management

Lisa Bade, Pharm.D., outpatient clinical pharmacist, SpartanNash, Rockford, Mich. and Robin Curtis, Pharm.D., clinical care coordinator, SpartanNash, Ada, Mich.


11-11:15 a.m.—Break One


11:15 a.m.-12:30 p.m.—Episode Two: Return of Cultural Competence

Cultural Competence and Communication

Joann Hoganson, MSN, RN, director of community wellness, Kent County Health Department, Grand Rapids, Mich.


12:30-1:30 p.m.—Eat Lunch I Will

Sponsored by the Pharmacy Technician Certification Board


1:30-3:30 p.m.—Episode Three: Teamwork Awakens

Bringing Pharmacists and Technicians Together

Technician Delegation: Sheroyl Kirby, B.S.Pharm., owner, Fred’s Pharmacy, Three Rivers, Mich. and Angela Faszczewski, CPhT, Ehardt’s Pharmacy and Medical Supply, Lexington, Mich.; Adherence Packaging: Andy Howells, Pharm.D., clinical care coordinator, SpartanNash, Hudsonville, Mich. and Lori Heetderks, CPhT, SpartanNash, Grand Rapids; Priority Health: Jordan Newman, Pharm.D., clinical pharmacy specialist, Priority Health, Grand Rapids, Mich. and Ryan Hendrickson, CPhT, Priority Health, Grand Rapids, Mich.; Spectrum Health: Vorlak Hong, Pharm.D., clinical pharmacy specialist, Spectrum Health, Grand Rapids, Mich. and Sheena DeVries, CPhT, Spectrum Health, Grand Rapids, Mich.; Compounding: Thomas Magnifico, R.Ph., veterinary specialist, Keystone Pharmacy, Grand Rapids, Mich. and Adam King, CPhT, pharmacy savings program manager, Health Plan Advocates, Grand Rapids, Mich.


3:30 p.m.—The Finale


Questions and Adjournment


Continuing Education Credit and Handouts


MPA is committed to improving the process in which participants claim credit earned, including completion of program evaluations and posttests. We are implementing a product called Lecture Panda that will allow participants to easily complete program evaluations and posttests online, as well as obtain program handouts.



To earn pharmacy continuing education credit, complete the following steps.


1. Register with Lecture Panda – Prior to the event, you should register on the Lecture Panda website by providing your name, e-mail address, NABP E-profile identification number (aka CPE Monitor number) and date of birth (MMDD format). To do so, click here, or scan the below QR code with your cell phone or tablet to be directed to the event page on the Lecture Panda website. Upon registering on Lecture Panda, you will receive an e-mail confirming registration with a link to complete credit requirements. This link allows you access to all program handouts, evaluations and posttests. To avoid e-mails going to your spam folder, be sure to set up your e-mail account to allow e-mails from Lecture Panda.



2. Access Handouts – To access program handouts, refer to the registration confirmation e-mail that you received from Lecture Panda and click on the blue button titled “Complete Credit Requirements.” You will be directed to all program handouts where you can conveniently pull them up on your PC, cell phone or tablet, or you can print them if you wish to have hard copies. Please note hard copies of handouts will not be provided onsite; however, you may go to the hotel’s business center to make copies for a fee. Additionally, if you would like to have all posttest questions with you while at attending programs, be sure to print the handout named “posttest booklet” as it contains all applicable posttest questions. Posttest questions will not be available for reference onsite.

3. Claim Credit – To complete all evaluations and posttests for programs that you attended and claim credit, refer to the registration confirmation e-mail that you received from Lecture Panda and click on the blue button titled “Complete Credit Requirements.” You will be directed to confirm your name, e-mail address, NABP E-profile identification number and date of birth, then progress to the claim credit screens where you will enter the program claim code provided at the end of each program and complete evaluations and posttests. More information about program claim codes is below. Upon completion of the evaluations and posttests, credit will automatically be submitted to your CPE Monitor record. You must pass each posttest with a score of 70 percent or greater to earn credit.

4. Overall Event Evaluation – MPA would like to know about your overall experience while attending this event. Please be sure to complete the overall event evaluation on Lecture Panda in addition to program evaluations. Your feedback is used to improve MPA events.


Program Claim Codes

When completing claiming credit in Lecture Panda, you will be required to enter a “claim code” unique to each program. Be sure to pay attention at the end of each program to receive that program’s claim code. Program claim codes will not be provided to participants after participants are released from the program. It is recommended that you keep track of program claim codes by recording them as they are provided during sessions.


Posttest questions are not applicable to application-based programs; however, evaluations must be completed. For knowledge-based programs in which presenters did not submit posttest questions, attendees will not be penalized. MPA, as an ACPE-accredited provider, is required to report pharmacist and pharmacy technician PCE credit to CPE Monitor. ACPE guidelines prohibit MPA from issuing credit 60 days or more after the activity for any reason. Therefore, to avoid denial of credit, it is imperative that pharmacists and pharmacy technicians complete the online evaluations and posttests before May 20, 2019. Evaluations and posttests will not be available for completion and requests to process credit will not be accepted after this date. You will receive periodic e-mails from Lecture Panda reminding you to complete requirements. Due to this new process, participants will not receive an attendance form to record programs attended.

Intended Audience

This event was designed specifically for pharmacists and pharmacy technicians. 

Cancellation and Refund Policy

Refunds (minus a $15 administrative fee) will be granted for cancellations received in writing (postmark or fax date) prior to April 29, 2019. Refunds will not be granted to no-shows and cancellations received after April 29, 2019.





Additional Information

For further information, please contact MPA Director of Education, Mary Farrington, at (517) 377-0234 or at


This activity is structured to meet knowledge-based educational needs. A knowledge-based activity acquires factual knowledge. Information in knowledge-based activities is based on evidence as accepted in the literature by the healthcare professions. Pharmacy continuing education (PCE) credit will be earned based on participation in this activity. Any individual who is more than 10 minutes late to an activity or leaves an activity early will not be granted PCE credit. This procedure will be strictly enforced, so please plan accordingly. Participants must complete an online activity evaluation by May 20, 2019. Credit will not be processed until the online evaluation has officially closed for response on May 20, 2019. NOTE: ACPE guidelines prohibit MPA from issuing credit more than 60 days after the activity for any reason; therefore, to avoid denial of credit, it is imperative that participants complete the online evaluation and posttest by the deadline indicated to allow sufficient time for processing. If all requirements are met, participants will receive pharmacy continuing education (PCE) credit through CPE Monitor. It will be the responsibility of the

participant to provide the correct information. If this information is not correctly provided, NABP and ACPE prohibit MPA from issuing CPE credit.


ACPE Universal Activity #0112-0000-19-201-L04-P and #0112-0000-19-201-L04-T; 5.25 contact hours; Initial Release Date: 5/4/19; Expiration Date: 5/4/22



Michigan Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education.