Welcome to the Patient Safety Resource Center
Safety is a critical component to ensuring that patients receive the best possible care, and pharmacists are well positioned to improve the quality of health care through patient safety interventions and strategies.
Michigan Pharmacists Association (MPA) has developed this center to provide both patients and pharmacy professionals with valuable resources and to empower them with information that will improve safety on both sides of the pharmacist-patient relationship. Click on the links provided to access resources geared toward patients or pharmacy professionals.
Importance of Patient-Provider Communication
One of the most important components to patient safety is open communication between patients and their health care providers. This encourages patients to become active members of their health care team and promotes improved health outcomes.
The Indian Health Service Three Prime Question method is an interactive way to approach patient counseling through the use of open-ended questions. There are three primary questions that patients should ask about their medications and that pharmacists should be prepared to answer. This allows the pharmacist to assess the patient’s understanding and fill in any gaps while respecting the patient’s time and knowledge.