Randy Florschuetz thought his annual flu shot would be a quick errand.

He booked an appointment online for Nov. 21 and showed up at his local Walgreens at the designated time – only to be met with a sign noting it was closed.

On Nov. 25, he booked another appointment for the following Monday and headed to the store to pick up a prescription. Again, a sign told him the store was closed for the day.

He was greeted with a third sign when we showed up to his rescheduled appointment, this one telling him the store was closed due to a family emergency.

“It’s kind of funny. During the height of COVID, they actually stayed open when I would expect them to have problems,” the 57-year-old California resident told USA TODAY. “I was kind of surprised to see it now being a bigger problem.”

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